1. Introduction

Welcome to Matibas. These Terms & Conditions govern your use of our website and services. By accessing our website or placing an inquiry/order, you agree to comply with these terms.

If you do not agree, please do not use our website or services.

2. Business Nature

Matibas is a B2B manufacturer and supplier of combat sports and fitness equipment. All products are offered for wholesale, distribution, and OEM/private label purposes.

3. Orders & Quotations

• All quotations provided are subject to change based on product specifications, quantities, and customization requirements.
• Orders are confirmed only after mutual agreement on pricing, specifications, and terms.
• Minimum Order Quantities (MOQs) vary depending on the product.

4. Product Specifications

• Products may vary slightly in color, design, or finish due to manufacturing processes.
• Custom orders will be produced according to approved samples or specifications provided by the client.
• Clients are responsible for confirming all product details before production begins.

5. Pricing & Payments

• Prices are quoted based on order quantity, customization, and packaging requirements.
• Payment terms will be agreed upon before order confirmation.
• Production may begin only after receiving the agreed advance payment (if applicable).

6. Production & Lead Time

• Production timelines vary depending on order size and product type.
• Estimated lead times are provided during the quotation stage.
• Delays caused by unforeseen circumstances (e.g., supply issues, logistics) may occur and will be communicated.

7. Shipping & Delivery

• Shipping methods may include air freight, sea freight, or courier services.
• Delivery timelines depend on shipping method and destination.
• Matibas is not responsible for delays caused by shipping carriers or customs clearance processes.

8. Customs & Duties

• All international shipments may be subject to customs duties, taxes, or import regulations.
• These charges are the responsibility of the buyer.

9. Returns & Claims

• Claims for damaged or defective products must be reported within a specified time after delivery.
• Supporting evidence (photos/videos) may be required.
• Returns or replacements will be handled based on mutual agreement.

10. OEM & Custom Orders

• Custom/OEM orders are produced based on client-approved designs and specifications.
• Matibas is not responsible for issues arising from incorrect or incomplete specifications provided by the client.
• Branding and logo usage must comply with applicable laws and permissions.

11. Intellectual Property

• All content on this website (text, images, logos) is the property of Matibas unless otherwise stated.
• Unauthorized use, reproduction, or distribution is prohibited.

12. Limitation of Liability

Matibas shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

13. Privacy

Use of our website is also governed by our Privacy Policy.

14. Changes to Terms

Matibas reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:
Matibas

Street no. 27, Khan Mahal Road, Sialkot 51310, Pakistan

Email: office@matibas.com
Phone / WhatsApp: +92-300-6101067, +92-333-860797, +92-335-4638302